Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the standard shipping time for sports equipment?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, though oversized items like basketball hoops or heavy weights may require additional transit time.
Do you offer a warranty on professional-grade gear?
Yes, all our professional-grade sports equipment comes with a 1-year manufacturer warranty against defects. Specific premium brands may offer extended coverage as noted on the product page.
What is your return policy for apparel and footwear?
We offer a 30-day return window for all apparel and footwear. Items must be in original, unworn condition with all tags attached to qualify for a full refund or exchange.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our Omaha warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.
Do you offer bulk discounts for local teams or schools?
Yes, Omaha Sports & Games provides special pricing for team uniforms and bulk equipment orders. Please contact our sales department directly to receive a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.